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Inbaits

Inbaits is an AI-powered customer support chat solution for e-commerce businesses. Companies can feed their data into the platform and connect their Facebook, Instagram, WhatsApp, and website channels. Inbaits then responds to customer queries with accurate solutions and can process orders directly through the chat interface.

Laravel React Inertia.js TailwindCSS shadcn/ui

About Inbaits

Inbaits is revolutionizing customer support for e-commerce businesses through intelligent AI-powered chat automation. Our platform seamlessly integrates with multiple communication channels to provide instant, accurate responses to customer inquiries while maintaining the personal touch that customers expect.

Key Features

Multi-Channel Integration

  • Messaging Apps: Facebook Messenger, Instagram Direct Messages and WhatsApp Business integration
  • Web Integration: Custom chat widgets for websites
  • Social Media: Automated replies to Facebook and Instagram comments
  • Unified Dashboard: Manage all conversations from one central location

AI-Powered Intelligence

  • Smart Responses: AI understands context and provides relevant answers
  • Order Processing: Customers can place orders directly through chat
  • Product Recommendations: Intelligent suggestions based on customer behavior
  • Multilingual Support: Communicate with customers in their preferred language

Business Intelligence

  • Analytics Dashboard: Track customer satisfaction and response times
  • Sales Insights: Monitor conversions and revenue through chat
  • Performance Metrics: Measure efficiency gains and cost savings
  • Custom Reports: Generate detailed reports for business optimization

The Team

Inbaits is being built by a dedicated team of entrepreneurs and developers:

Technology Stack

Built with modern, scalable technologies:

  • Backend: Laravel for robust backend
  • Frontend: React for dynamic user interfaces
  • Connector: Inertia.js for seamless SPA experience
  • Styling: TailwindCSS for responsive design
  • UI Components: shadcn/ui for consistent, accessible design system

Vision

We’re creating a future where every e-commerce business can provide instant, personalized customer support at scale, improving customer satisfaction while reducing operational costs.